Privacy Policy

NEXT Real Estate Team ("NEXT," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our forms, communicate with us, or interact with our services, including any integrations with Facebook, Instagram, or other Meta platforms (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information about you in a variety of ways, including the following:

A. Information You Voluntarily Provide

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form
• Request information
• Schedule an appointment or consultation
• Sign up for text messages or emails
• Communicate with us through the website, social media, or other channels

This information may include:

• Name
• Email address
• Phone number
• Business information
• Property preferences
• Appointment details
• Any other information you choose to provide

B. Information Automatically Collected

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Time spent on pages
• Referring website URLs
• Approximate location based on IP address
• Website interaction data

This information may be collected through cookies, pixels, analytics tools, and similar tracking technologies.

C. Information from Third Parties

We may receive information about you from third parties, such as:

• Advertising and analytics partners
• CRM and communication platforms
• Scheduling tools
• Social media platforms
• Meta platforms, including Facebook and Instagram, if you interact with us through those services

D. Information from Meta Platforms

If you connect with us through Facebook, Instagram, or another Meta platform, we may receive information that you authorize Meta to share with us. Depending on the permissions granted, this may include:

• Your name
• Email address
• Public profile information
• Account or profile ID
• Page or business account information
• Lead form submission information
• Messages or other information you choose to share with us through Meta tools

We only collect and use Meta platform data as needed to provide our services, communicate with you, and operate authorized app features.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries
• Schedule appointments or consultations
• Provide real estate-related services and support
• Send service-related communications
• Send email or SMS messages, where permitted by law and where consent has been provided when required
• Personalize your experience
• Operate, maintain, and improve our website and services
• Analyze website traffic, campaign performance, and user engagement
• Maintain security, detect fraud, and prevent misuse
• Comply with legal obligations
• Support integrations with Facebook, Instagram, and other third-party platforms that you choose to use with us

3. How We Share Your Information

We may share your information in the following circumstances:

A. Service Providers

We may share information with vendors and service providers who perform services on our behalf, such as:

• Website hosting providers
• CRM platforms
• Email and SMS service providers
• Appointment scheduling tools
• Analytics and advertising providers
• Customer support providers

These parties are only permitted to use your information as necessary to provide services to us.

B. Legal Compliance and Protection

We may disclose information if required to do so by law or if we believe disclosure is necessary to:

• Comply with applicable law, regulation, or legal process
• Protect our rights, property, or safety
• Investigate fraud, abuse, or security issues

C. Business Transfers

If we are involved in a merger, acquisition, restructuring, financing, or sale of some or all of our business or assets, your information may be transferred as part of that transaction.

D. With Your Direction or Consent

We may share your information when you direct us to do so or otherwise consent.

E. No Sale of Mobile Information for Marketing

We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with subcontractors or service providers who assist us with support services, such as customer service, communications delivery, or platform operations, but text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes.

4. Cookies and Tracking Technologies

We use cookies, pixels, analytics tools, and similar technologies to:

• Improve site functionality
• Understand how visitors use our site
• Measure the effectiveness of marketing campaigns
• Personalize content and user experience

You may be able to disable cookies through your browser settings. If you do, some parts of the website may not function properly.

5. SMS Communications

If you provide your mobile phone number through our website, forms, or other communications, you may consent to receive SMS text messages from NEXT Real Estate Team regarding:

• Appointments
• Property updates
• Customer service
• Real estate-related services

SMS Terms

• Message frequency may vary.
• Message and data rates may apply.
• You can opt out at any time by replying STOP.
• For help, reply HELP or contact us using the information below.
• Your consent to receive SMS messages is not a condition of purchasing any goods or services.

How We Obtain SMS Consent

Customers may opt in to receive SMS messages by submitting their phone number through forms on our website, including contact forms and appointment scheduling forms.

Each applicable form should include a disclosure substantially similar to the following:

By providing your phone number, you agree to receive SMS messages from NEXT Real Estate Team regarding appointments, property updates, and real estate services. Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe or HELP for assistance. View our Privacy Policy at https://nextrealestate.team/privacy-policy and Terms of Service at https://nextrealestate.team/terms-of-service.

Consent is not a condition of purchase and should not be pre-checked.

6. Meta, Facebook, and Instagram Data

If you use Facebook, Instagram, or another Meta platform to interact with our Services, submit a lead form, message us, connect an account, or use any app or integration we make available, we may collect and process data provided through those tools in accordance with this Privacy Policy and the permissions you authorize.

We may use Meta platform data to:

• Identify and authenticate users
• Respond to inquiries and messages
• Provide requested services or app features
• Manage leads and customer communications
• Improve our marketing and customer experience
• Maintain records related to your interactions with us

We do not sell Meta platform data. We do not use Meta platform data for purposes inconsistent with this Privacy Policy or applicable platform requirements.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our services
• Fulfill the purposes described in this Privacy Policy
• Maintain business and transaction records
• Comply with legal, regulatory, tax, accounting, or enforcement obligations
• Resolve disputes and enforce agreements

When we no longer need personal information, we will delete it or securely de-identify it, unless retention is required by law.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, contact us using the contact information below. We may need to verify your identity before responding to your request.

You may opt out of marketing emails by using the unsubscribe link in the email. You may opt out of SMS messages by replying STOP.

10. Facebook / Meta User Data Deletion Instructions

If you use Facebook, Instagram, or another Meta platform to connect with our Services and would like us to delete data associated with that connection, you may request deletion by contacting us at:

Email: [email protected]
Subject Line: Facebook Data Deletion Request

Please include enough information for us to identify your record, such as:

• Your full name
• Email address
• Phone number
• The Facebook or Instagram account used to interact with us
• A brief description of your request

We will review and process verified deletion requests within a commercially reasonable timeframe, subject to any legal or compliance-related retention requirements.

If you also wish to remove permissions connected through Facebook or Instagram, you may do so through your Facebook or Instagram account settings.

11. Third-Party Links and Services

Our Services may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing information to them.

12. Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Your continued use of the Services after any changes become effective constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

NEXT Real Estate Team
8901 E Pima Center Pkwy, Suite 125
Scottsdale, AZ 85258
Email: [email protected]
Phone: 602-905-6398